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Official Records Web Subscription Service

 
Why Offer an Official Records Web Subscription Service?

In recent years, the Florida Legislature has limited publicly available information on all Clerk's Office websites statewide. Pursuant to section 28.2221 of the Florida Statutes, the following documents cannot be displayed on publicly available Internet websites:

  • Military Discharge
  • Death Certificate
  • Court file, record, or paper relating to matters or cases governed by the Florida Family Law Rules of Procedure, Florida Rules of Juvenile Procedure, and Florida Probate Rules

To serve those entities that require access to the information limited by law, the Hillsborough County Clerk's Office is offering a new web subscription service. For an annual usage fee, you will be given access to a secure, password-protected website with all Official Records document images recorded since January 1, 1982. Through this service, you will be provided the same information that is available on the public workstations at the Hillsborough County Clerk’s Office.


Cost to Join

The subscription rate is $75 per calendar year for each subscriber. Annual payments must be paid in full and are due on or before January 1 of each calendar year. If service begins on or after July 1, fees for the remainder of the calendar year are $50 per subscriber. If you subscribe on or after November 1, you must pay the annual fees for the following calendar year prior to the initiation of service. However, no fees will be charged for the balance of the calendar year. Subscriptions are good for one year only and must be renewed each year according to the annual rates. Prices are subject to change and fees are not refundable except as noted in the Termination of Services section below.


System Availability


The Clerk will attempt to provide continuous operation of the subscription website except during periods of routine maintenance or under unusual circumstances such as "brownouts", emergency production requirements mandated by law, computer intrusions, adverse operational impacts or other unforeseen events. The Clerk will try to schedule routine maintenance between 5 pm and 8 am or during weekends or holidays.


Recommended Software

It is recommended that you use Microsoft Internet Explorer version 5.0 or higher to view the subscription website. To view images in PDF format, you must have Adobe Acrobat Reader version 5.0 or higher installed on your computer. This program can be downloaded for free from the Adobe website by clicking the Adobe Image below. Unfortunately, the Official Records Public Search application on our website is not compatible with Netscape browsers at this time.


Services

The Clerk will provide access to the subscription service through its Internet website. Customers are responsible for maintaining and repairing their own equipment and for connectivity to the subscription website through their Internet Service Provider (ISP). The Clerk may modify the categories, classifications, format or appearance of the data on the subscription site without prior notification. However, any such updates will generally be made to conform to changes in Florida law or to improve service to the subscriber.


Clerk's Responsibilities

Upon execution of the agreement, the Clerk will provide limited customer service through email. Requests for assistance on specific problems or questions about the subscription website should be emailed to oriweb@hillsclerk.com. Email assistance will be available Monday through Friday from 8 am to 5 pm, excluding County holidays. The Clerk does not guarantee results or imply that all errors or problems will be corrected.


Customer's Responsibilities

The customer will ensure that unauthorized users do not access the subscription website and that the information gathered from the site is not made available for commercial resale or represented as the official government record. Failure to do so can result in immediate termination of the agreement and/or legal action. 


Termination of Services

The subscription may be terminated without cause by either party with fifteen (15) days written notice to the other party. The Clerk may immediately terminate this agreement with no prior notice to the subscriber if the subscriber fails to comply with the terms of this agreement.
The subscription agreement may be terminated immediately if the Clerk fails to receive appropriate and continued funding from the customer for the subscription service. The Clerk will notify the customer by fax or telephone and follow up by written confirmation.
The Clerk may immediately terminate this agreement without notice in order to protect the contents of its Official Records from unauthorized remote access, alteration, or if the security of the website has been breached.

The Clerk may issue full or partial refunds of subscription fees if the termination is not the result of an act of non-compliance by the subscriber.

 

How to Subscribe

To subscribe to the Official Records web subscription service, begin by clicking here to download a copy of the Subscription Agreement for Electronic Access to Official Records. If you experience any technical difficulty printing or viewing the subscription agreement, click on the Adobe icon below to upgrade your Adobe Reader software.

Once you complete the agreement and have it notarized, mail it with your check made payable to the Clerk of Circuit Court to:

Clerk of Circuit Court
CCC Accounting Department
P.O. Box 1110
Tampa, FL 33601